Effective Date: May 22, 2025
IPC Technology Solutions (“IPC,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the responsible handling of your personal data.
This Privacy Policy outlines how we collect, use, process, and safeguard your personal data when you interact with our externally facing applications, services, games, tools, websites, and other data processing activities where IPC acts as a data controller (or any local equivalent).
This policy will be regularly updated to reflect changes in our data handling practices or applicable laws. We encourage you to review this policy periodically.
If the IPC entity acting as the controller of your personal data is located outside the Kingdom of Saudi Arabia, if applicable, IPC Global Holdings will represent it in data privacy matters.
1. How IPC Protects Your Personal Data
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
2. Personal Data Usage When You Visit IPC’s Website
When you visit our website, we collect certain information to enhance your experience, improve our services, and ensure the security of our platform. This may include:
- Technical Information: IP address, browser type, operating system, device information, referring URLs, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity, personalize content, and gather analytical data (see Section 3 for more details).
- Contact Information: If you voluntarily provide it, such as when you fill out a contact form, subscribe to our newsletter, or request information about our services.
3. Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance User Experience: Remember your preferences and settings.
- Analyze Website Traffic: Understand how users interact with our website to improve its design and functionality.
- Personalize Content: Deliver content and advertisements that are relevant to your interests.
- Essential Functionality: Enable core website functions, such as security and accessibility.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your ability to use certain features of our website.
4. Personal Data Usage When You Visit Our Offices
When you visit our offices, we may collect the following personal data for security and administrative purposes:
- Visitor Information: Name, contact details, company affiliation, and purpose of visit.
- Identification: Government-issued ID or other forms of identification.
- CCTV Footage: Images and video recordings captured by our security cameras.
- Access Logs: Records of entry and exit times.
5. Personal Data Usage for Marketing Purposes
With your consent, we may use your personal data to send you marketing communications about our products, services, events, and industry insights. This may include:
- Email Marketing: Newsletters, promotional offers, and event invitations.
- Targeted Advertising: Displaying relevant ads on websites and social media platforms.
- Personalized Content: Tailoring marketing messages to your interests and preferences.
You have the right to opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
6. Other Potential Uses of Your Personal Data
In addition to the uses described above, we may also use your personal data for the following purposes:
- Legal Compliance: Complying with applicable laws, regulations, and legal processes in Saudi Arabia and other relevant jurisdictions.
- Business Operations: Managing our business operations, including accounting, auditing, and risk management.
- Research and Development: Conducting research and development activities to improve our products and services.
- Protecting Our Rights: Protecting our rights and interests, including enforcing our contracts and defending against legal claims.
- Recruitment: Assessing job applicants and managing the recruitment process.
- Client Relationship Management: Managing our relationships with clients, including providing customer support and responding to inquiries.
7. Categories of Personal Data We Collect
We may collect the following categories of personal data:
- Personal Details and Contact Information: Name, address, email address, phone number, and other contact details.
- Professional Information: Job title, employer, industry, and professional affiliations.
- Technical Information: IP address, browser type, operating system, device information, and browsing behavior.
- Marketing and Communication Preferences: Your preferences for receiving marketing communications.
- Financial Information: Payment details for transactions.
- Other Information: Any other information you voluntarily provide to us.
8. Sharing Your Personal Data with Third Parties
We may share your personal data with the following categories of third parties:
- Service Providers: Third-party vendors who provide services on our behalf, such as hosting, data analytics, marketing, and customer support.
- Business Partners: Partners with whom we collaborate to offer products or services.
- Legal Authorities: Government agencies, courts, or other legal authorities when required by law.
- Affiliates: Our subsidiaries and affiliated companies.
We ensure that these third parties are bound by contractual obligations to protect your personal data and use it only for the purposes we specify.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure. These measures include:
- Encryption: Encrypting sensitive data during transmission and storage.
- Access Controls: Restricting access to personal data to authorized personnel only.
- Security Monitoring: Monitoring our systems for security vulnerabilities and threats.
Incident Response: Having a plan in place to respond to data breaches and security incidents.
10. International Data Transfers
As a global company, we may transfer your personal data to countries outside of Saudi Arabia. In such cases, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws, including the implementation of standard contractual clauses approved by the relevant authorities.
11. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When we no longer need your personal data, we securely delete or anonymize it.
12. Your Rights
You have the following rights with respect to your personal data:
- Access: You have the right to access your personal data and receive information about how we process it.
- Rectification: You have the right to correct inaccurate or incomplete personal data.
- Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Restriction: You have the right to restrict the processing of your personal data under certain circumstances.
- Objection: You have the right to object to the processing of your personal data under certain circumstances.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us using the contact information provided below.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us.
14. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data handling practices or applicable laws.
We will post the updated policy on our website and indicate the effective date.